Question 1

Is it really free to get started?

Accepted Answer

Yes! You can create a community and start adding content completely free. We only charge once you start accepting payments from members.

Question 2

What payment providers do you support?

Accepted Answer

We support Stripe for direct payment processing and Whop for marketplace-style monetization. Both handle subscriptions and one-time payments.

Question 3

Can I import my existing content?

Accepted Answer

Absolutely! You can connect videos from YouTube, Vimeo, Mux, Bunny, SproutVideo, Cloudflare Stream, or self-hosted sources. Just paste the URL and we handle the rest.

Question 4

How does the AI tutor work?

Accepted Answer

Our AI learns from your video content and documents. It answers member questions using your terminology and teaching style, available 24/7 to help your community learn.

Question 5

Can I use this alongside my Discord server?

Accepted Answer

Yes! TradeUniv is designed to work alongside Discord, not replace it. Our Discord bot auto-assigns roles, syncs members, and lets your community browse videos and events through slash commands.

Question 6

How do membership tiers work?

Accepted Answer

You create tiers with different pricing and access levels. Each tier can gate specific content, features, and AI tools. Members can hold multiple tiers simultaneously, and you control what each tier unlocks.

Question 7

What video platforms are supported?

Accepted Answer

We support YouTube, Vimeo, Mux, Bunny.net, SproutVideo, Cloudflare Stream, and custom/self-hosted videos. Just paste a video URL and we automatically detect the provider.

Question 8

Is there a limit on members or content?

Accepted Answer

No artificial limits. You can have unlimited members, videos, forum posts, and events. We scale with your community.

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

Still have questions?